Privacy Policy for May We Help
Effective Date: December 11, 2024
1. Introduction
May We Help (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and share your personal information when you use our services, including our website, web-forms, mobile application, and any other related services (collectively, the “Services”).
2. Information We Collect
We collect personal information that you provide to us directly, such as when you create an account, contact us, or use our Services. This information may include:
Contact information: Your name, email address, phone number, and mailing address.
Communication information: Information you provide when you contact us, such as your email address, phone number, and the content of your messages.
Usage information: Information about how you use our Services, such as the features you use, the pages you visit, and the time and date of your activities.
Device information: Information about your device, such as your IP address, device type, operating system, and browser type.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and improve our Services:3 We use your information to4 operate, maintain, and improve our Services, and to personalize your experience.
To communicate with you: We use your information to send you emails, text messages, and other communications about our Services, including updates, project status, coming events, and organization news.
To respond to your inquiries: We use your information to respond to your questions and requests.
To protect our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and protect our rights and interests.
With your consent: We may use your information for other purposes with your consent.
4. Sharing of Information
We may share your personal information with the following third parties:
Legal authorities: We may disclose your information to legal authorities8 if required by law or legal process.
With your consent: We may share your information with other third parties with your consent.
5. Email, Phone, and Text Messaging
We may use your email address and phone number to send you emails and text messages about our Services, including updates, project status, coming events, and organization news.
You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email or9 text message.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms & Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from [May We Help related to adaptive equipment, adaptive programs and custom solutions
Message Frequency Message frequency may vary.
You may receive varying SMS messages per week/month.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at [support contact information].
Privacy Policy
Your phone number will be handled by our Privacy Policy, available at. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Privacy Choices
You have the following choices regarding your personal information:
Access and correction: You can access and correct your personal information by contacting us and providing updated or corrected information.
Marketing communications: You can opt out of receiving marketing communications by following the unsubscribe instructions10 in the email or text message.
Cookies: You can disable cookies in your browser settings.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.11 However, no method of transmission over the internet or method of electronic storage12 is completely secure.
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email15 or other means.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.
By Email: admin@maywehelp.org
In Writing: 7501 Wooster Pike, Cincinnati, OH 45227
By Phone: 513-834-6443