Privacy Policy for May We Help

Effective Date: December 11, 2024

  1. Introduction

May We Help (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and share your personal information when you use our services, including our website, web forms, mobile application, and any other related services (collectively, the “Services”).

  1. Information We Collect

We collect personal information that you provide to us directly, such as when you create an account, contact us, or use our Services. This information may include:

  • Contact information: Your name, email address, phone number, and mailing address.
  • Communication information: Information you provide when you contact us, such as your email address, phone number, and the content of your messages.
  • Usage information: Information about how you use our Services, such as the features you use, the pages you visit, and the time and date of your activities.
  • Device information: Information about your device, such as your IP address, device type, operating system, and browser type.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our Services: We use your information to operate, maintain, and improve our Services, and to personalize your experience.
  • To communicate with you: We use your information to send you emails, text messages, and other communications about our Services, including updates, project status, coming events, and organization news.
  • To respond to your inquiries: We use your information to respond to your questions and requests.
  • To protect our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and protect our rights and interests.
  • With your consent: We may use your information for other purposes with your consent.
  1. Sharing of Information

We may share your personal information with the following third parties:

  • Service providers: We may share your information with service providers who assist us with providing our Services, such as email providers, payment processors, and customer support providers.
  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
  • With your consent: We may share your information with other third parties with your consent.
  1. Email, Phone, and Text Messaging
  • We may use your email address and phone number to send you emails and text messages about our Services, including updates, project status, coming events, and organization news.
  • You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email or9 text message.
  1. Your Privacy Choices

You have the following choices regarding your personal information:

  • Access and correction: You can access and correct your personal information by contacting us and providing updated or corrected information.
  • Marketing communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in the email or text message.
  • Cookies: You can disable cookies in your browser settings.

 

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage12 is completely secure.

  1. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email or other means.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us.

  • By Email: [email protected]
  • In Writing: 7501 Wooster Pike, Cincinnati, OH 45227
  • By Phone: 513-834-6443